Ken Segel

Value Capture supports chief executives who seek to transform the performance of their healthcare organization in safety, quality and profitability. We teach a leadership framework that inspires, unleashes and equips staff to close the gap between their current performance and “perfect” every day. The approach is drawn from the world’s most successful organizations and has been honed in health care by Value Capture principals for more than a decade. The process starts by helping leaders identify and articulate 1-2 values-based goals set at the level of perfect to motivate and teach the organization the approach needed to measurably lead the world in everything it does. . To achieve those results, Value Capture then helps leaders: • Embed improvement into everybody’s daily work rather than having improvement as a separate function that feels added on to work. • Teach everyone how to see problems and helping leaders create a more explicit, structured, “real time” approach to providing help to solve those problems to root, as they occur. Leaders can propel this journey with the development and daily use of a transparent repository of all problems, causes, solutions, and measures of progress. • Teach and apply the most powerful, practical, and proven set of ideas related to the ideal design and operation of work processes. This includes tearing down artificial distinctions between improvements in quality, safety, and cost reduction for everyone in the organization.