Vattenfall
Elina Hedelius Miller has extensive experience in customer insights and innovation roles at Vattenfall since February 2006, currently serving as Manager/Product Owner for Customer Insights & Innovation, leading an agile team focused on enhancing customer experiences through data-driven strategies. Previously, Elina held positions as Business Developer & Product Owner, overseeing cross-functional teams to improve customer retention, and as a Process Specialist, where efforts were concentrated on process improvement through lean and Six Sigma methodologies. Additional early experience includes roles as a Customer Service Agent and Procurement Clerk at SCA - Hygiene and Forest Products Company. Elina holds a Master of Business Administration (M.B.A.) with a focus on Retail & Supply Chain Management and Marketing from Umeå University and has furthered education at KEDGE Business School.
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Vattenfall
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Vattenfall is one of Europe’s largest generators of electricity and one of the largest producers of heat. Its main markets are the Nordic countries, Germany and the Netherlands. The Group has approximately 20,000 employees. The Parent Company, Vattenfall AB, is 100%-owned by the Swedish state, and its headquarters are in Solna, Sweden.