Vauxhall
Ian Lynch has over three decades of experience in the automotive industry, primarily with Vauxhall Motors Ltd since December 1989. Currently serving as the Customer Care Field Operations Manager for the UK and Ireland, Ian leads a team of Technical Field Managers and a Mobile Field Engineer, focusing on enhancing the customer experience and service quality. Previous roles include Regional Customer Care Manager, Technical Assistance Manager, Chief Quality Engineer, and Senior Quality Engineer, with notable achievements such as securing the best performance in Europe for KPI measures in 2012. Ian started a career in engineering with British Rail Engineering Ltd as a Facilities Manager, successfully managing the launch of a major project. Ian holds a Master of Engineering degree in Aeronautical and Mechanical Engineering from City St George’s, University of London.
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Vauxhall
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Vauxhall Motors started making vehicles in the UK in 1903. Today, as the oldest and most familiar of Britain’s automotive manufacturers, its philosophy is to build vehicles that are relevant to all. Vauxhall’s two manufacturing plants in Ellesmere Port and Luton produced 206,000 cars and vans in 2018, and its sales accounted for nine per cent of the UK market. Vauxhall has been a Groupe PSA brand since 2017. By 2024, each of its models will offer an electrified version, part of the company’s PACE! plan to become sustainably profitable, global and electric.