Vecna
Mark Hudson has over 20 years of work experience, with a focus on sales, customer success, and account management.
Currently, Mark is the Vice President of Customer Acquisition and Customer Success at Vecna since October 2021. Prior to that, they worked at Phreesia as a Senior Consultant, Client Services from January 2021 to October 2021.
Before joining Phreesia, Mark was the Customer Happiness | Director, Account Management at QueueDr (acquired by Phreesia) from September 2020 to January 2021.
From 2017 to 2020, Mark worked at Sentact as the Director of Client Success. In this role, they oversaw customer success projects, managed accounts, and ensured customer satisfaction. Mark successfully launched the Client Success Department and achieved a 97% customer retention rate.
Before Sentact, Mark held various sales and leadership positions at companies such as Qualaris Healthcare Solutions, Corazon Inc., Verisys Corporation, MedKeeper, Keystone Therapeutics, and Metrocall.
Mark Hudson attended the University of Delaware, where they earned a Bachelor of Arts degree in Political Science.
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Vecna
Vecna develops and markets innovative health care solutions in the fields of infection control, patient safety, patient self-service, and robotics.The US CDC estimates that 1.7 million patients are infected every year by health care acquired infections with 99,000 dying from such infections. The aim of Vecna's QC PathFinder infectioncontrol software is to magnify the efforts of hospital infection preventionists through increased data visibility, automated alerts, and fast reporting both internally and to external public health agencies.Vecna's patient self-service line includes health care kiosks and patient portals. These solutions automate many previously manual workflows including check-in, registration, bill pay, and surveys. A kiosk integrated with vitals capture devices can capture weight, temperature, blood pressure, pulse, and blood oxygenation. The Battlefield Extraction Assist Robot (BEAR) was created to extract wounded soldiers from the battlefield. It is a humanoid robot designed to lift up to 500 lbs and has been developed for the U.S. Department of Defense.