Madalina Cristil

Madalina Cristil is a seasoned professional with extensive experience in community operations, technical analysis, and customer service management across various industries. Currently serving as Principal Community Operations & Strategy Manager at Veeam Software since March 2022, Madalina previously held leadership roles at Travels for the Soul, co-founding a WordPress platform that significantly grew its social media presence. Prior experience includes positions at Amazon where Madalina contributed as an Alexa QA Tester and Quality and Training Lead, ensuring the delivery of high-quality customer experiences. Additional roles span operations management in the cruise industry and multiple positions in the hospitality sector, showcasing strong capabilities in team leadership, training, and customer engagement. Madalina's academic background includes degrees in International Tourism and Hospitality Management and Business Administration, as well as Front End JavaScript Development.