The Technical Support Team at Ventus is responsible for providing 24X7 technical assistance to ensure the seamless operation of managed network-as-a-service (NaaS) solutions. This team troubleshoots and resolves network issues, assists with hardware configurations, performs continuous network monitoring, and ensures PCI-DSS compliant connectivity. By offering expert support for a variety of managed NaaS elements like ATM connectivity, guest Wi-Fi, digital signage, and IoT management, the team ensures secure, uninterrupted WAN networks for various enterprises.