Verafin
Dean Sullivan has extensive experience in customer success and support within the technology and automotive sectors. Currently, Dean serves as a Customer Success Manager at Verafin since June 2021. Prior to this role, Dean contributed to DealerPILOT HR and Safety Automation in a Customer Success capacity for a brief period in early 2021. Dean's long tenure at Quorum Information Technologies spanned from April 2006 to November 2020, where responsibilities included Customer Care Manager and leadership roles within the Software Support team, focusing on customer service excellence and staff development. Earlier experience includes positions as a Service Consultant and Warranty Claims Clerk at Hickman Automotive Group from 1993 to 2005, where Dean developed strong problem-solving skills and expertise in automotive service processes.
Verafin
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Verafin is the industry leader in Financial Crime Management solutions, providing a cloud-based cross-institutional software platform for Fraud Detection and Management, BSA/AML Compliance and Management, High-Risk Customer Management, and Secure 314(b) Information Sharing.