Kim Madden

Kim Madden is a seasoned professional with extensive experience in technical writing and operations management. Currently serving as a Senior Technical Writer at Nasdaq and Verafin, Kim excels in collaborative development environments, effectively communicating complex features to nontechnical audiences. Previous roles span from Product Operations focusing on High Risk Customer Management at Verafin to operational management at Ray Creative Agency. Kim has held leadership positions including Vice President of Operations at Monastery Spa & Suites and has experience as a Business Analyst and Program Manager at OPENLANE. With a Bachelor of Business Administration from Memorial University and additional training at BI Norwegian Business School, Kim combines strong analytical skills with a deep understanding of client relationships and business needs.