Verafin
Rebecca Collins is an experienced professional in customer experience and training, currently serving as a Product Trainer and Customer Success Manager at Verafin since August 2020. Prior to this role, Rebecca was the Head of Customer Experience at inspectAR and Mysa Smart Thermostats, where responsibilities included managing support teams, maintaining client relationships, and ensuring the accuracy of French translations for French-speaking customers. Earlier in their career, Rebecca worked as an Assistant Customer Service Manager at The Fresh Market. Academic credentials include two Master of Arts degrees in French Didactics from Middlebury College and the University of Paris I: Panthéon-Sorbonne.
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Verafin
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Verafin is the industry leader in Financial Crime Management solutions, providing a cloud-based cross-institutional software platform for Fraud Detection and Management, BSA/AML Compliance and Management, High-Risk Customer Management, and Secure 314(b) Information Sharing.