Verathon
Cerna Aguirre has extensive experience in customer service, starting at Taco Bell as a Crew Member and progressing to a Crew Trainer at McDonald's. Cerna served as a Lead Customer Service Representative at Sono Bello and transitioned to a Night Auditor role before advancing to Verathon, where Cerna has held positions as a Customer Service Representative, Senior Customer Service Representative, and currently as a Customer Care Training Specialist since September 2019. In addition to this professional experience, Cerna is pursuing a Bachelor of Business Administration in Business Administration and Management at Western Governors University, expected to graduate in 2026.
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Verathon
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Verathon is a global medical device company focused on supporting customers by being their trusted partner, delivering high-quality products that endure over time and ensure clinical and economic utility. Two areas where Verathon has significantly impacted patient care, and become the market leader in each, are bladder volume measurement and airway management. The company’s BladderScan portable ultrasound and GlideScope video laryngoscopy systems effectively address unmet needs for healthcare providers and meaningfully raise the standard of care for patients. Verathon, a subsidiary of Roper Technologies, is headquartered in Bothell, Washington, and has international subsidiaries in Canada, Europe and Asia. For more information, please visit www.verathon.com.