Kelly Kangur

Kelly Kangur is an experienced professional currently serving as an Escalation Operations Specialist at Veriff, where responsibilities include coordinating verification operations, providing real-time decision support during KYC stages, conducting risk assessments, and ensuring quality control in internal operations. Prior to this role, Kelly worked as a Verification Specialist, specializing in validating individuals' identities and collaborating with teams to resolve issues. Earlier experience includes working as a Retail Sales Advisor at H&M, focusing on enhancing customer experience and contributing to store sales. Kelly holds a High School Diploma in Sociology from Miina Härma Gymnasium, earned between 2017 and 2020.