Verint
Joseph Ruhle is currently serving as a Customer Success Manager for EMEA at Verint since September 2023, following a role at Upland Localytics where responsibilities included overseeing 30 accounts with total spending of £2.5 million. Previous experience includes customer success management at Upland Software, where Joseph engaged in proactive customer relationship management and strategic guidance to boost product adoption. As a Service Delivery Manager at Hellios Information, Joseph led post-sale activities, enhancing client relationships and company profits by 10%. Joseph's career also includes roles in customer service management, sales consulting, and educational coordination, alongside a degree in Sports Development & Physical Education from Liverpool John Moores University.
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Verint
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Verint® helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. With this approach, brands can navigate and thrive as they adapt to the future of work, eliminate the inefficiencies created by organizational and data silos, and consistently deliver differentiated experiences at scale across every interaction.