Patrick Gelauff

Senior Customer Success Manager Benelux at Verint

Patrick Gelauff is a seasoned professional in customer success and account management with extensive experience across various industries. Currently serving as Senior Customer Success Manager for Verint since June 2022, Patrick focuses on enhancing customer relationships and improving data management processes. Prior experience includes co-owning by Sorcia from August 2015 to December 2023, where unique textile products were created and sold, and serving as Customer Success Manager at Human Inference from August 2017 to June 2022, managing relationships with banking and governmental clients. Additionally, Patrick held key roles at PostNL over an 11-year span, including Team Manager Account Management and Account Director for Data Quality Management. Earlier professional experiences include positions at Floorboards Instore Advertising, Bierbrouwerij St. Christoffel, Clear Channel Nederland, and Daewoo Motor Benelux. Patrick holds a Bachelor’s degree in Business Administration from Stenden and completed training at Krauthammer International.

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Verint

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Verint® helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. With this approach, brands can navigate and thrive as they adapt to the future of work, eliminate the inefficiencies created by organizational and data silos, and consistently deliver differentiated experiences at scale across every interaction.