VeriPark
Michel Diab has a diverse work experience spanning over many years. Michel currently serves as the Chief Strategy & Marketing Officer at VeriPark, where they focus on driving company strategy, investment, and go-to-market activities to accelerate growth and customer penetration. In addition, they are responsible for marketing, alliances, business management, partnership engagement, and identifying expansion opportunities.
Prior to their role at VeriPark, Michel worked at Microsoft for many years in various leadership positions. Michel served as the MEA Business Application Regional Director, MEA Channel Director, MEA Business Solution Partner Director, Enterprise & Partner Group (EPG) Director for North Africa, East Mediterranean & Pakistan, and Chief Operating Officer (COO) for North Africa, Eastern Mediterranean & Pakistan. During their time at Microsoft, they were responsible for market strategy, planning, execution, user experience, customer satisfaction, and driving business results.
Before joining Microsoft, Michel worked at Ever Team as the Senior Vice President and Board Member. Michel also founded their own company called Arachnea, where they served as the Chief Executive Officer. Under their leadership, Arachnea grew into one of the prominent IT Business Solution companies in the Middle East, resulting in an acquisition by Ever Team.
Michel began their career at Analog Devices as a Research and Development Expert.
Michel Diab obtained a Bachelor of Science (BS) degree in Electrical Engineering from Boston University between 1989 and 1993. Subsequently, they pursued a Master's degree in Semi Conductor Engineering (MSEE) at Boston University from 1994 to 1996. In addition to their formal education, they earned a certification in Microsoft Dynamics 365 Fundamentals from Microsoft in March 2020.
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VeriPark
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VeriPark is a global solutions provider enabling financial institutions to become digital leaders with its Intelligent Customer Experience suite. With its main offices located in the United Kingdom, Europe, Canada, United States, Asia, Africa and the Middle East, VeriPark is helping financial institutions to enhance their customer acquisition, retention and cross-sell capabilities by providing proven, secure and scalable Customer Relationship Management, Omni-Channel Delivery, Branch Automation, Loan Origination, Next Best Action (leveraging the power of Azure machine learning) solutions. VeriPark works collaboratively with clients to develop innovative technology strategies and solutions, which touch millions of people every day, and bring the promise of digital transformation to life. With the help of VeriPark's end-to-end seamless customer experience solutions, businesses get the chance to drive more engaging interactions with their customers or partners by capturing their needs, gaining personalized insights, and placing customers at the core of their digital transformation and innovation. VeriPark's solutions also enable businesses to: • enhance and automate customer services across assisted and digital channels, • increase wallet share, • satisfy customers with timely and relevant offers, • turn up cross-sell and up-sell ratios, • empower their employees with a holistic Unified Front End and 360 Single View of the Customer.