VeriPark
Ram Regunathan is a seasoned Principal Business Analyst with extensive experience in CRM implementations for banking clients at VeriPark since April 2017, focusing on sales automation, marketing, and loan origination. Prior to this, Ram led a significant team in deploying a Cash Management application at M. H. Alshaya Co., which streamlined cash banking operations across 3000 stores. At Verizon, Ram contributed to migrating legacy systems to new platforms and supported development teams with business process flows. As a Business Implementation Analyst at the Royal Bank of Scotland Group, Ram worked on enhancing FX product value through a global payment solution. Ram's career began as a Lead Quality Assurance Engineer at Cognizant Technology Solutions, overseeing QA processes and collaborating with business users. Ram holds an MSc in Finance and Management from Loughborough University and a BE in Electrical and Electronics from Sri Venkateswara College of Engineering.
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VeriPark
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VeriPark is a global solutions provider enabling financial institutions to become digital leaders with its Intelligent Customer Experience suite. With its main offices located in the United Kingdom, Europe, Canada, United States, Asia, Africa and the Middle East, VeriPark is helping financial institutions to enhance their customer acquisition, retention and cross-sell capabilities by providing proven, secure and scalable Customer Relationship Management, Omni-Channel Delivery, Branch Automation, Loan Origination, Next Best Action (leveraging the power of Azure machine learning) solutions. VeriPark works collaboratively with clients to develop innovative technology strategies and solutions, which touch millions of people every day, and bring the promise of digital transformation to life. With the help of VeriPark's end-to-end seamless customer experience solutions, businesses get the chance to drive more engaging interactions with their customers or partners by capturing their needs, gaining personalized insights, and placing customers at the core of their digital transformation and innovation. VeriPark's solutions also enable businesses to: • enhance and automate customer services across assisted and digital channels, • increase wallet share, • satisfy customers with timely and relevant offers, • turn up cross-sell and up-sell ratios, • empower their employees with a holistic Unified Front End and 360 Single View of the Customer.