Drew Hendrickx

Drew Hendrickx is a professional with extensive experience in information technology and customer support. Currently serving as a Product Support Specialist at VersaPay since September 2017, Drew efficiently facilitates communication between customer support, programmers, and clients, while providing training to enhance platform understanding and reduce basic issue inquiries. Previous roles include Independent Information Technology Consultant at H&H Retirement Design and Management Inc., where Drew implemented data retention policies and developed a ticketing system, and IT Helpdesk Intern at TMI Hospitality, with responsibilities in user support and hardware/software troubleshooting. Additional experience includes positions in customer service and administration, complemented by a Bachelor's degree in Management of Information Systems from North Dakota State University.