Vertex
Doug Fones is a Senior Customer Success Account Manager at Vertex Inc. since October 2021, with prior experience as a Technical Account Manager at Radial Inc. from 2014 to October 2021, where responsibilities included managing relationships with key clients and overseeing 10 accounts. Fones also served as a Technical Account Analyst at Radial, focusing on client technology issue resolution and acting as the primary contact for a major $1B client. Earlier roles included QA Lead at eBay, overseeing testing for website upgrades, and Senior Software Tester at Intertek, conducting extensive testing for various mobile platforms. Fones holds a Bachelor’s Degree in Information Technology from Villanova University and an International Business certificate from The American University of Rome.
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Vertex
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Vertex (VERX) is a pioneer in tax automation for more than 40 years. They proudly serve over 4,000 customers worldwide with distinction and provide comprehensive tax solutions that enable global businesses to transact, comply and grow with confidence.