Matt Farrington Smith

Matt Farrington Smith is an experienced Customer Support Manager currently establishing the Support team at Vertice. With a background in customer operations, Matt has developed reporting systems at Contentsquare and led a team at Microsoft as Customer Community & Support Manager for SwiftKey. Previous roles include Reviews Editor at Incisive Media, Freelance Tech Journalist, Content & Community Manager at Procurious, and a Product Specialist at MSN, where marketing strategies were tailored for a global audience. Matt began professional experience in the digital communications sector with the Home Office and Google, holding foundational roles that involved content management and SEO. Matt holds a BA in Multimedia/English Literature from the University of Gloucestershire.