VetPartners Australia and New Zealand
Rohan Shroff is a Help Desk Analyst with extensive experience in providing technical support and customer service. At VetPartners Australia and New Zealand, Rohan serves as the primary contact for Helpdesk Level 1 - 2 queries, managing over 300 calls monthly and consistently exceeding key performance indicators for ticket resolution. Prior to this role, Rohan was a Senior Sales and Service Advisor at Telstra, where responsibilities included addressing technical and network issues, managing maintenance of network equipment, and troubleshooting a variety of connectivity issues across multiple devices at the Tech Bar.
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VetPartners Australia and New Zealand
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VetPartners is Australia and New Zealand’s leading vet care network. We bring together a community of more than 270 individual clinics and specialty hospitals, united by a commitment to providing compassionate patient-centred care. We support teams to learn and grow, with unmatched access to training, investment in innovation and equipment, and by providing essential services so that - together - we can focus on the most important priority: our patients. VetPartners gives you the support to have the veterinary career you’ve always wanted: to deliver care your way with a team you can trust, as part of a local community, connected nationally. When you join us, we grow together.