Tamara Rivera

Tamara Rivera is an accomplished professional with extensive experience in customer service and sales operations across multiple technology companies. Currently serving as the Director of Customer Service & Quote Application Engineering at VIAVI Solutions since May 2021, Tamara previously held leadership roles at DSP Concepts, where responsibilities included overseeing global sales operations and learning about SaaS. At Synaptics Incorporated, significant contributions included developing a channel S&OP strategy and integrating various products into the database. Tamara's earlier tenure at Cypress Semiconductor involved diverse roles, leading global customer service teams, managing customer experiences, and driving marketing strategies, culminating in a strong foundation in customer engagement and operations. Tamara holds a Bachelor of Science in Marketing from the University of Phoenix and has completed multiple professional development programs in business management and marketing.