Ross Trafton

Ross Trafton is an experienced finance and customer service professional with a Bachelor's degree in Finance and Financial Management Services from the University of Minnesota. Currently serving as a Patient Care Coordinator and Customer Service Representative at Vireo Health, Inc. since April 2022, Ross has previously held roles such as Sales Specialist at Apple, where exceptional customer experiences were delivered by identifying and addressing customer needs. Additional experience includes assisting in mortgage operations at Choice Bank, enhancing member engagement at City & County Credit Union, supervising a team at Associated Healthcare Credit Union, and developing new financial services representatives at Genisys Credit Union. Through various positions, Ross has demonstrated strong skills in customer service, sales, risk analysis, and team development.