Virginia Mason Institute
Khanh Nguyen is currently an Executive Assistant at OfferUp. Prior to that, Khanh worked as a Social Media Coordinator at Virginia Mason Institute and a Donor Relations Associate at Sound Generations. Khanh also has experience as a Recruiting Coordinator and Social Media Coordinator at OfferUp. Before delving into social media and recruiting, Khanh was a Lead Team Coordinator at Seattle Cancer Care Alliance. With a background in healthcare and a Bachelor of Arts in Public Health from the University of Washington, Khanh's experience spans coordinating patient appointments, managing medical records, ordering medication, and supervising resident care.
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Virginia Mason Institute
Virginia Mason Institute is a mission-driven nonprofit organization that helps organizations worldwide create cultures of continuous improvement. At Virginia Mason Institute we partner with organizations and executive leadership teams to develop and adopt a patient-centered management system to dramatically improve quality, safety and efficiency – with the goal of enabling and supporting the creation and evolution of a sustainable culture of continuous improvement. We seek to help organizations elevate the patient experience, eliminate waste and sustain excellence long-term. Our experts are some of the most experienced health care improvement experts in the world—our “sensei” team—who have trained and coached health care executives and organizations across the globe. We believe that zero-defect health care is possible. We are committed, we are confident and we can transform health care. By creating and sustaining cultures of continuous improvement; through the delivery of training that inspires, prepares and guides; and in helping organizations solve their urgent and persisting problems, we can transform health care. It is possible. Together we will relentlessly pursue the improvement of patient safety, patient experience and the quality, cost, and delivery of health care. Learn more at www.virginiamasoninstitute.org. Follow us on Twitter @VM_Institute.