Virginia Mason Institute
Neha Patel has a vast professional background in healthcare, with experience in nursing and leadership roles at various medical institutions. Currently, Neha serves as the Executive Partner, Transformation Services at Virginia Mason Institute and as an Assistant Clinical Professor at the University of Washington. Prior to their current positions, Neha held roles such as Senior Director of Ambulatory Services at Virginia Mason Medical Center and Registered Nurse in the Emergency Department at MultiCare Health System. Neha holds a Bachelor's degree in Cell and Molecular Biology from the University of Washington, a degree in Nursing Education from Washington State University, and an Executive Masters of Health Care Administration from the University of Washington.
Virginia Mason Institute
Virginia Mason Institute is a mission-driven nonprofit organization that helps organizations worldwide create cultures of continuous improvement. At Virginia Mason Institute we partner with organizations and executive leadership teams to develop and adopt a patient-centered management system to dramatically improve quality, safety and efficiency – with the goal of enabling and supporting the creation and evolution of a sustainable culture of continuous improvement. We seek to help organizations elevate the patient experience, eliminate waste and sustain excellence long-term. Our experts are some of the most experienced health care improvement experts in the world—our “sensei” team—who have trained and coached health care executives and organizations across the globe. We believe that zero-defect health care is possible. We are committed, we are confident and we can transform health care. By creating and sustaining cultures of continuous improvement; through the delivery of training that inspires, prepares and guides; and in helping organizations solve their urgent and persisting problems, we can transform health care. It is possible. Together we will relentlessly pursue the improvement of patient safety, patient experience and the quality, cost, and delivery of health care. Learn more at www.virginiamasoninstitute.org. Follow us on Twitter @VM_Institute.