Virtual Staffing Solutions
Darwin Villaran is an experienced professional in account and operations management, currently serving as an Account Manager and Operations Manager at Virtual Staffing Solutions since August 2022. Prior to this role, Darwin held positions at Optum as Assistant Manager and Operational Trainer, and at UnitedHealth Group as a Customer Experience Analyst and Operational Trainer. With a strong background in training and development, Darwin has supervised training sessions and monitored trainer performance at Expert Global Solutions, where responsibilities included developing action plans and strategies to enhance class retention. Darwin's educational qualifications include a Bachelor's degree in Legal Management from the University of the Cordilleras and a Bachelor's degree in Child Development from Kalayaan College.
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Virtual Staffing Solutions
Virtual Staffing Solutions offers a wide-ranging and comprehensive outsourcing solutions from call center services, to back-office support, to highly complex data processing for SMEs and large corporations in the US and UK. From its founding in 2018, the team has grown into a strong and competitive player in the BPO scene with over 1500+ employees and counting. Virtual Staffing has built its reputation of flexibility, quality, and industry excellence and have since brought its clients continual success in their business.