virtualQ
Cristofer R. is a highly experienced software developer with a diverse background in various roles across multiple companies. Currently serving as a Senior Software Developer at virtualQ since July 2021, Cristofer previously worked as a Backend Developer at Workpath and held engineering roles at ATOSS Software AG, riskmethods, and Ericsson. As the founder of Rostaurus, Cristofer developed an online Roster System. Additionally, Cristofer has experience in solution integration, system administration, and teaching Linux and web development technologies. Cristofer holds a degree in Civil Engineering in Computer Science from Universidad Tecnica Federico Santa Maria and studied Strategic Business Management with IT at Universidad de Chile.
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virtualQ
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virtualQ's innovative Call-In and Call-Back solution for Contact- and Call-Centers eliminates waiting times and removes the conflict between excellent service and low costs. In a peak situation, virtualQ waits in lieu of the caller, in the case the current wait time is above a certain threshold. The caller is notified when it’s their turn andis then connected to the next available agent. The virtualQ Service is available via Call, Web and Mobile Apps.