virtualQ
Peter Golaschewski is an experienced professional with a strong background in business development and sales management. Currently serving as Country Manager and Business Development lead for Austria and Switzerland at virtualQ since January 2019, Peter has successfully driven growth in these markets. Prior to this role, Peter held various positions at XING from August 2014 to December 2018, including Head of Sales New Business and Senior Sales Manager for New Business, as well as Sales Manager for Enterprise Customers. Earlier experience includes a role in Sales and Partner Management at Rakuten from July 2013 to July 2014.
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virtualQ
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virtualQ's innovative Call-In and Call-Back solution for Contact- and Call-Centers eliminates waiting times and removes the conflict between excellent service and low costs. In a peak situation, virtualQ waits in lieu of the caller, in the case the current wait time is above a certain threshold. The caller is notified when it’s their turn andis then connected to the next available agent. The virtualQ Service is available via Call, Web and Mobile Apps.