VisionWeb
Shelley Moore is an experienced professional in customer care and operations, currently serving as the Director of Customer Care at VisionWeb since March 2023. Additionally, Moore holds the position of Director of Operations at FramesDirect.com, where responsibilities encompass customer service, returns, inventory, distribution, and merchandising, managing over 40 employees and establishing key performance indicators. Previous roles include Senior Operations Manager and Product & Merchandising Manager, leading a team to maintain a substantial product database. Moore's career also features a tenure as Director of Marketing & Operations at The CS Moore Studio Ltd and extensive experience at Diamond Comic Distributors, progressing through various marketing roles. Educational credentials include a degree in Corporate Communications and related fields from the University of Baltimore and Villa Julie College.
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VisionWeb
Headquartered in Austin, Texas, VisionWeb, a technology pioneer in the eyecare industry, aims to drive practice efficiency through the delivery of dynamic solutions, all available via the Internet. Services include direct-to-supplier online ordering; online multi-payer insurance transaction processing; and Uprise, a completely cloud-based practice management and EHR solution. With over 17,000 connected ECPs, over 400 suppliers, and thousands of insurance payers, VisionWeb services are to the benefit of opticians, optometrists, ophthalmologists, optical manufacturers, laboratories, distributors, and payers alike. VisionWeb’s partners include some of the industry’s leading companies, including, Essilor of America and Johnson & Johnson Vision Care, Inc. For additional information please visit www.visionweb.com.