Vistio
Graham Lacey is a seasoned business solutions architect currently employed at Vistio since July 2018. Prior to this role, Graham served as an Agile Program Lead at Conduent from January 2017 to June 2018, following a similar position at RSA Medical, a Xerox Company, from October 2010 to January 2017. Graham's earlier experience includes positions as Director of Professional Services at Brandmail Solutions and Database Administrator at Allied Irish Banks. Beginning in the workforce as a Sales Assistant at Xtra-vision Ltd, Graham has built a diverse career in technology and management. Educational background includes a Higher Diploma in Journalism & Media Communications from Griffith College Dublin, a BA with Honours in Management Information Systems from Dublin Business School, and a City and Guilds Diploma in Information Technology from Dun Laoghaire Senior College.
Vistio
Vistio’s unique approach to optimizing contact centers uses proprietary technology and Artificial Intelligence to enhance agent capabilities instead of replacing agents. Our suite of contact center tools augments your employees to turn new hires into agents and agents into subject matter experts.