VitalSource
Laura Ball has over a decade of experience in product management and customer success, currently serving as a Product Manager at VitalSource since January 2013. In various roles at VitalSource, including Product Analyst and Partner Success & Integration Manager, Laura has been responsible for conducting training, communicating software enhancements, and overseeing customer needs and satisfaction. Prior to VitalSource, Laura worked at RegEd as an Account Coordinator and Certifications Specialist, conducting training, managing client accounts, and facilitating automation to enhance departmental efficiency. Laura holds a BA in Political Science from the University of North Carolina at Chapel Hill.
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VitalSource
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VitalSource Technologies is a platform that provides building, enhancing, and delivering e-learning content. They offer best-in-breed technology, enterprise-level scalability, industry-leading analytics, and the broadest digital content catalog in higher education. The VitalSource Bookshelf® platform is the most used e-textbook delivery platform inhigher education. Content from more than 1000 of the world’s top academic publishers is available to Bookshelf platform users, including those living with disabilities, on a variety of operating systems and devices.