VitalSource
Ricky Carney serves as a Customer Enablement Manager and previously as a Customer Success Manager at VitalSource since March 2021. Prior experience includes roles at the University of Arkansas Bookstore from July 2011 to March 2020, where Ricky managed textbooks and supervised staff in alignment with business models, as well as coordinated textbook adoptions for various departments. From May 2005 to July 2011, Ricky held the position of Customer Service Manager at Wal-Mart, addressing front-end issues and supporting store operations. Ricky also worked as a Graduate Assistant at Mullins Library at the University of Arkansas from August 2007 to July 2010, focusing on Geosciences and Reference. Ricky earned a B.A. in Geography from the University of Central Arkansas between 2002 and 2007 and continued education at the University of Arkansas from 2007 to 2010.
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VitalSource
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VitalSource Technologies is a platform that provides building, enhancing, and delivering e-learning content. They offer best-in-breed technology, enterprise-level scalability, industry-leading analytics, and the broadest digital content catalog in higher education. The VitalSource Bookshelf® platform is the most used e-textbook delivery platform inhigher education. Content from more than 1000 of the world’s top academic publishers is available to Bookshelf platform users, including those living with disabilities, on a variety of operating systems and devices.