VITAS - Virtuelle Telefonassistenten
Jonas Zech is a Strategic Account Executive at VITAS - Virtuelle Telefonassistenten, focusing on collaboration with major German hospital groups to implement call assistants in healthcare settings for improved employee efficiency and call accessibility since February 2023. Additionally, Jonas is a Founding Member and Business Development Representative at Rocketstar Foundation, bridging web3 and enterprise since 2019. Previous experience includes a role as a Business Development Representative at DataCater, where Jonas contributed to enhancing data pipeline efficiency and usability from June 2021 to January 2023, and as a Kommissionierer at Müller Holding GmbH & Co. KG from June 2019 to February 2021. Jonas holds a Bachelor’s degree in Wirtschaftswissenschaften from Ulm University, completed in September 2022.
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VITAS - Virtuelle Telefonassistenten
Our system is based on Deep Learning and offers an intelligent voice assistant for customer service. Use cases can be found in both the SME and enterprise market for all companies with many standardized customer calls. VITAS answers the telephone, checks data in real time, can react flexibly to requests and offers the caller a self-service withoutwaiting time. Areas of application include restaurants, workshops, medical practices, taxi centres, insurance companies, banks and tax consultants. With www.telefonassistent.de, we have developed our own software-as-a-service platform that allows companies of any industry and size to configure their own intelligent assistant with just a few clicks - completely without any prior technical knowledge. The settings vary from greeting phrases and specific questions to the creation of custom scenarios and call reasons. Everything can be adapted independently to the individual needs of the respective company without IT capacities.