Vodacom Group
Edlin Kathan has extensive experience in client liaison and administrative roles within the telecommunications industry, primarily at Vodacom since May 2006. Currently serving as an Executive Client Liaison in the Chief Executive’s Office, Edlin analyzes and resolves complaints directed to senior management while also handling consumer issues from ICASA. Previous roles at Vodacom included managing staff performance and queries, processing credit notes, and overseeing feedback on collections. Prior to Vodacom, Edlin worked at Telkom as a Field Coordinator and Technical Officer, ensuring efficient operations for technicians and maintaining network infrastructure. Edlin's educational background includes a Master's degree in Business/Commerce from the University of Johannesburg and multiple commerce degrees from Mancosa.
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Vodacom Group
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Vodacom Group Limited (Vodacom) is an African mobile communications company providing voice, messaging, data and converged services to over 65.2 million customers. From its roots in South Africa, Vodacom has grown its operations to include networks in Tanzania, the Democratic Republic of Congo, Mozambique, and Lesotho and provides business services to customers in over 40 African countries. Vodacom is majority owned by Vodafone, the world’s largest mobile communications company by revenue, and is listed on the JSE Limited under the symbol VOD.