Andreas Erkén

Andreas Erkén is a Data Analyst at Voi Technology, having previously worked as an Analyst at Klarna where responsibilities included data governance and analysis for customer service. Andreas's master's thesis focused on factors impacting customer satisfaction in live chat experiences. Previous experience includes roles as a Business Analyst at ScandFibre Logistics AB, where bottleneck analysis was conducted using Lean Six Sigma methodology, and as a Logistics Coordinator at Bosch Rexroth, managing export logistics and warehouse operations. Additionally, Andreas held leadership positions in student organizations at Linköping University, gaining substantial experience in project management, finance, and strategic planning. Educational qualifications include a Master of Science in Management & Quality from Linköping University and a Bachelor's degree in Mechanical Engineering from the same institution.