VoIPTime
Bohdan Khomyn is a seasoned professional in the IP telephony and Call/Contact Center sectors, having founded Televoice and served as Managing Owner of VoIPTime since 2010, where the focus is on developing products for industries including Finance and Insurance. Prior experience includes roles as IT Manager at Kvadcom, overseeing project planning and client engagement, and as Senior Telephony Engineer at SoftServe, where responsibilities included maintaining telephony infrastructures and implementing new technologies. Bohdan holds a Master's degree from Lviv Polytechnic National University and a CCNA certification from Ternopil State 'Ivan Pul'uj' Technical University.
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VoIPTime
VoIPTime is the developer of modern software application for Call/Contact centers - VoIPTime Contact Center. We place special emphasis on high quality, reliability, and functionality of the solution. Advantages of VoIPTime solution include (but are not limited by): - complete Web-orientation, which reduces its dependence on operating system or equipment when organizing Call/Contact centers; - it permits you to use internal CRM system making it possible to create outgoing campaigns, hot lines, calls from web site, faxes, web chats, and email collaboration; - can easily be integrated with third-party software via modern technology like RestFull API, XML, Web Service, SOAP, etc. We offer VoIPTime solution for premise-based Call/Contact centers and cloud call centers. This software will assist you in establishing a multi-channel interaction with your customers, thus improving the efficiency of your Contact center. Call center systems are continuously evolving; for this reason, we are constantly monitoring both the situation on the market and our customers’ integration requests. In addition to this, we guarantee the stability and high-availability of Call center software, since we respond immediately to all the requests of our clients and provide adequate technical support.