VoIPTime
Tanya Gonchar currently serves as the Head of Marketing at VoIPTime, where responsibilities include developing product marketing strategies for international markets, conducting competitor analysis, and managing content development while building a cohesive marketing team. Prior to this role, Tanya held various positions at Voiptime Cloud, including Senior Account Executive and Head of Sales, where efforts focused on sales strategy development, team mentorship, and customer acquisition. Tanya's career also includes experience as an IT Business Analyst and Sales Manager at VoIPTime, as well as Business Development Manager roles at SeoPult and NetPromoter. Tanya holds a Master of Social Work degree from Lviv Polytechnic National University.
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VoIPTime
VoIPTime is the developer of modern software application for Call/Contact centers - VoIPTime Contact Center. We place special emphasis on high quality, reliability, and functionality of the solution. Advantages of VoIPTime solution include (but are not limited by): - complete Web-orientation, which reduces its dependence on operating system or equipment when organizing Call/Contact centers; - it permits you to use internal CRM system making it possible to create outgoing campaigns, hot lines, calls from web site, faxes, web chats, and email collaboration; - can easily be integrated with third-party software via modern technology like RestFull API, XML, Web Service, SOAP, etc. We offer VoIPTime solution for premise-based Call/Contact centers and cloud call centers. This software will assist you in establishing a multi-channel interaction with your customers, thus improving the efficiency of your Contact center. Call center systems are continuously evolving; for this reason, we are constantly monitoring both the situation on the market and our customers’ integration requests. In addition to this, we guarantee the stability and high-availability of Call center software, since we respond immediately to all the requests of our clients and provide adequate technical support.