William Gordon

William Gordon is an experienced Information Technology Support Engineer currently employed at Volta Trucks since October 2022. Previously, Gordon served as EMEA onsite support at Juniper Networks from March 2018 to November 2022 and worked as an IT Analyst at Logicalis from November 2013 to February 2018. Key responsibilities include managing incidents, service requests, and change requests within an ITIL framework, as well as providing remote support and troubleshooting WAN/LAN technologies. Earlier in the career, Gordon offered 1st line technical support at the University College of Estate Management, catering to 5000 distance learning students and staff. Education was completed at Bulmershe School between 1999 and 2004.