Katelyn Brierly

Senior Manager, Customer Success at Vonage

Katelyn Brierly is a seasoned professional in customer success and account management, currently serving as a Senior Manager at Vonage since March 2020, where a focus on fostering client relationships and achieving revenue targets is paramount. Previous experience includes roles such as Client Director at Intrado and Commercial Account Manager at West Corporation, emphasizing expertise in VoIP, networking, conferencing, and collaboration services. Katelyn's extensive background with West IP Communications spans various positions, from Solution Manager to Client Engineer 1, showcasing a commitment to enhancing customer experiences and effectively managing projects and client portfolios.

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Vonage

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Vonage is a publicly-held Internet telephony service provider, providing business and residential telecommunication services based on voice over Internet Protocol.