Shelita Jenkins

Shelita Jenkins is a seasoned IT professional currently serving as a ServiceNow Architect at Vontier since October 2021. Previously, Shelita held roles at the United States Postal Service as a CMDB/ServiceNow Admin, where responsibilities included leading support engineers and implementing infrastructure solutions. At the NC Department of Health and Human Services, Shelita worked as a Consultant and IT Prod Support Manager, utilizing Agile practices to enhance security and support the NC FAST system across 100 counties. Prior experience includes managing IT Help Desk teams for HCL Technologies and supporting computing environments at Celadon Group Inc. Shelita's educational background includes a Master's degree in IT from the University of Phoenix, supplemented by degrees in Software Engineering and Web Development.