VORTAL Connecting Business
Ana Ribeiro is an experienced professional in customer success and sales management, currently serving as a Customer Success Manager at VORTAL Connecting Business since February 2024. Prior experience includes a role as Lost and Found Attendant at Groundforce Portugal, where Ana contributed to a 20% decrease in lost item reports and achieved a customer satisfaction rating of 95%. As a Business Development Manager at Carlton International Portugal, Ana drove over €3 million in sales and increased agency revenue by 12%. Prior roles at Swatch Ltd. and Schweppes International Limited involved strategic sales growth and customer service excellence, while early experience as a Sales Professional and Salesperson demonstrated a consistent track record of exceeding sales targets and fostering client relationships. Ana holds a Licentiate degree in Advertising and Marketing from Escola Superior de Comunicação Social.
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VORTAL Connecting Business
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VORTAL is a worldwide leading company offering eSourcing and eProcurement solutions. In our cloud eMarketplace, thousands of public and private buyers connect every day with an international community of qualified suppliers. With VORTAL, buyers and suppliers take part in an efficient, openly competitive tendering process, bringing opportunities for everyone to creatively expand their business. For buyers, there are savings to be achieved while increasing the transparency and reducing risks. For suppliers, there are more business opportunities to compete for, supported by innovative tools including market intelligence, lead generation, reputation management and comprehensive analysis reporting. VORTAL supports customers globally, from small public bodies (like small municipalities), large public bodies (large cities, regional governments in different countries, national central procurement bodies), to the entire public administration of several countries, as well as firms ranging from SMEs to large multinational corporations. VORTAL is rated regularly by Gartner in the Magic Quadrant for Strategic Sourcing Suites and mentioned by Forrester and Spend Matters as a top player in the market.