Samantha Babb is an experienced professional in customer service and sewer services with a diverse background in leadership and technical roles. Currently serving as Customer Service Manager at Vortex Companies since July 2022, Samantha effectively manages the Product Coordinator Team, focusing on order processing and customer service training while implementing departmental improvements. Prior experience includes a tenure as Director of Sewer Services at Taylors Fire and Sewer District from January 2011 to June 2022, overseeing operations and ensuring compliance with water quality standards. Earlier roles included various positions at Renewable Water Resources, where Samantha acted as a liaison for customer complaints and handled documentation. Samantha holds multiple degrees and certificates from Greenville Technical College and Louisiana Tech University, covering fields such as Computer Technology, Business, and Wastewater Collection Systems.
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Vortex Companies - Trenchless Infrastructure Rehabilitation Solutions
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The Vortex Companies deliver advanced trenchless technologies and turnkey services to cost effectively renew water, sewer and industrial infrastructure, providing a suite of services and products, including bypass pumping, lining and coating systems, repair materials, multipurpose cutters, pipe bursting and facility renewal. The company was built with the vision of providing a wide range of solutions under a single roof that is supported by highly experienced and trained personnel with decades of trenchless infrastructure renewal experience.