Johnmar de Castro

Johnmar De Castro has a diverse work experience in the field of information technology. Johnmar started their career in 2004 as a Senior Help Desk Technician at Expeditors International, where they provided technical support to corporate headquarters employees. Johnmar then worked at Coinstar/Redbox as a Network Operations Technician, proactively monitoring production networks and troubleshooting complex issues.

In 2012, Johnmar joined The Coca-Cola Company as a Field Technical Analyst, where they managed support incidents, served as a liaison between users and technical groups, and traveled for IT projects. Johnmar then moved on to Enterprise Integration as an Information Technology Field Technician, resolving technical issues for Crowley Maritime and ensuring client networks' stability and efficient operation.

In 2015, Johnmar joined Vulcan Inc. as an Information Technology Analyst, providing technical leadership and service for client workstation issues. Johnmar also supported business applications and offered resolutions for technical challenges. Johnmar worked in this role until 2021 when they joined the Allen Institute for Artificial Intelligence (AI2) as an Information Technology Engineer. In this role, they identified and analyzed performance issues, debugged hardware and software problems, and administered access and privileges for resources and cloud services.

Johnmar's most recent position is at Vulcan LLC, where they serve as a Systems Engineer, Executive Support. The details of this role are not provided.

Johnmar De Castro completed a Microcomputer Applications Diploma from CRI Career Training. In addition, they have obtained certifications in Comptia A+ and ITIL V3 Foundation. However, specific information such as the obtained month and year, as well as the institution, is not provided for the certifications.