VuNet Systems
Mathew K J is a seasoned professional with extensive experience in customer success and IT operations management. Currently serving as Senior Director of the Customer Success Group at VuNet Systems since February 2022, Mathew previously held several key roles at DXC Technology, including Account Delivery Manager and Global Service Delivery Manager, where leadership extended over teams managing a Fortune 50 company. Additional experience includes management positions at Hewlett Packard Enterprise and HP, with a strong focus on SAP support and service operations. Mathew's career began at Reliance, overseeing centralized materials procurement and supporting SAP implementation. Mathew holds an MBA from the Indian Institute of Management Mumbai and a Bachelor's degree in Electrical Engineering from the National Institute of Technology Bhopal.
VuNet Systems
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VuNet's Business-Centric Observability platform, vuSmartMaps seamlessly links IT performance to business metrics and business journey performance. It empowers SRE and IT Ops teams to improve service success rates and transaction response times, while simultaneously providing business teams with critical, real-time insights. VuNet’s Observability platform today handles over 20 billion transactions worth $900 Billion for leading banks and financial institutions. The company is Series A funded, part of NASSCOM DeepTech Club, awarded NASSCOM’s AI Gamechanger, recognized in Forbes DGEMS 200 and by several global analysts including Gartner, Omdia etc..