Grainger
Shannon Webster, MBA, currently serves as a Sr. Process Lead at Grainger since July 2023. Prior to this role, Shannon was a Customer Success Manager at project44 from February 2022 to July 2023 and held various positions at TMC, a division of C.H. Robinson, from May 2015 to February 2022, culminating as Global Operations Manager. Duties included fostering relationships with customers and vendors, overseeing supply chain improvements, and managing operations segments for major accounts. Earlier experiences include managing daily operations at Da Beads, Inc., conducting market research as an independent contractor for SmartRevenue, and serving as a Graduate Assistant at DePaul University. Shannon holds a Bachelor of Science in Zoology from Michigan State University and an MBA in Operations Management from DePaul University.
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Grainger
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As a leading business-to-business organization, more than 3.2 million customers rely on Grainger for products in categories such as safety, material handling and metalworking, along with services like inventory management and technical support.