Sam Popps

Sam Popps is an experienced General Manager with a robust background in the hospitality industry, currently leading operations at wagamama since May 2025. Prior to this role, Sam served as General Manager at The New World Trading Company from July 2023 to July 2025 and had an extensive tenure at TGI Fridays UK from May 2010 to September 2023, where significant accomplishments included store openings, the rollout of new EPOS systems, and the initiation of live music and beverage trials. Sam has consistently demonstrated leadership in multi-site management, focusing on operational excellence, team development, guest satisfaction, and sales growth while navigating challenges such as the COVID-19 pandemic. Sam began a career in the industry at TGI Fridays, where foundational skills in kitchen management and back-of-house operations were developed, leading to a comprehensive understanding of hospitality dynamics.