Caroline Madden

Caroline Madden is an accomplished professional with extensive experience in customer success and business development across various industries. Currently serving as the Enterprise Customer Success representative for EMEA at Waitwhile since August 2024, Caroline previously held the position of Head of Customer Success at Voxo from November 2022 to August 2024, where the focus was on enhancing organizations' understanding of customer interactions. Caroline’s career also includes significant roles at Boka.se, where leadership positions spanned Chief Commercial Officer, Product & Business Development Manager, and Affärsområdeschef - Skönhet & Hälsa. Earlier experience includes a Customer Onboarding Manager role at Bookatreat and various positions at Cuyana and GANT Global, contributing skills in team leadership, sales, and customer service.