Jacob Klain

Senior Director Customer Experience at Walnut

Jacob Klain's work experience begins in 1996 as an Air Traffic Controller at IAF - Air Traffic Services. Jacob held this position until 2001. Jacob then worked as a Security Officer at EL AL Israel Airlines from 2004 to 2005. From 2006 to 2010, they were an Operations Manager at Servisair's Toronto Central Deicing Facility. Starting in 2010, Jacob held various roles at Aeromag 2000, including Director of Deicing Operations - YOW CDF and Station Manager. In 2012, they became the General Manager at Aeromag 2000 YOW Inc. From 2013 to 2014, Jacob worked as the Director of Standards and Quality Control at Aeromag 2000 Inc. Jacob then joined JCAI Inc. as the Vice President of Information and Technology Systems from 2014 to 2019. From 2019 to 2021, they served as the Director of Customer Success at Tomorrow.io (formerly ClimaCell). Currently, Jacob is the Head of Technical Services at Walnut, starting in December 2021.

Jacob Klain attended Ryerson University from 2002 to 2006, where they studied aerospace engineering. Jacob did not mention obtaining any degree during this time. Furthermore, they hold a certification in IATA SMS from the International Air Transport Association (IATA), although the specific month and year of obtaining this certification are not provided.

Location

Oro-Medonte, Canada

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Walnut

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Walnut is a fast growing startup in the sales automation space, backed by top-notch investors. We help some of the best sales teams in the world to dramatically perform better, by easily creating failure-free, interactive, and personalized demo experiences for each prospect - without coding. We are a young company that values culture, transparency, and achievements, and put our founding members at the very heart of our company. We are looking for an experienced Salesforce Admin to join Walnut. As a Salesforce Lead, you will be responsible for supporting our Salesforce user base, maintaining day-to-day processes as well as playing an integral part of optimizing and enhancing our CRM system by gathering requirements from our users and turning them into solutions to meet the evolving needs of the business.


Employees

51-200

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