Wandz.ai
Nikita Dhillon is an experienced professional in customer success and technology management, currently serving as Team Leader for Customer Success at Namogoo since September 2021, where responsibilities include managing a team focused on over 500 Ecommerce businesses. Dhillon has been with Remarkety since November 2017 as a Success Analyst, enhancing customer loyalty and reducing churn. Previous experience includes roles as Project Consultant at UC Santa Barbara, Customer Success Consultant at LogicMonitor, E Commerce Quality Analyst at DMA Associates, Content Engineer/Project Manager at Thomas Publishing, and internships in marketing with Nars Cosmetics, EMI Music, and wealth management at HSBC. Educational qualifications include a Master’s Degree in Technology Management from UC Santa Barbara and a Bachelor’s Degree in Industrial Engineering from Rutgers University.
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Wandz.ai
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Wandz.ai is a real-time adaptive customer experience platform that enables top global brands to transform every customer experience into an adaptive journey. By combining in-session, non-PII data collection with real-time inference and predictive analytics, brands can anticipate visitors' intent and next actions to craft the ultimate adaptive customer experiences.