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Mohamed S Kondo

Customer Support Agent at Wasoko

Mohamed S Kondo is an accomplished professional with a Bachelor of Business Administration from the Tanzania Institute of Accountancy, earned between November 2016 and July 2019. Currently serving as a Customer Support Agent at Wasoko since December 2022, Mohamed is responsible for monitoring order delivery data. Prior experience includes roles as a Sales Officer at Manzese Showroom and TTCL-Tanzania Telecommunication Company Limited, where duties ranged from maintaining a clean customer service center to recruiting T-pesa agents. Additional responsibilities included serving as a Customer Account Manager, focusing on customer documentation and processing applications, as well as working as a Call Center Representative, managing inbound and outbound calls while addressing customer inquiries effectively.

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Wasoko

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Wasoko is transforming communities across Africa by revolutionizing access to essential goods and services. By connecting small shops to the digital economy, we fix inefficient supply chains and provide services that were previously unavailable. Wasoko aims to provide everything a retailer needs, no wholesalers or banks necessary. Thousands of retailers across Kenya, Tanzania, and Rwanda use Wasoko's mobile ordering and delivery service to receive the goods they need as quickly and cheaply as possible while also accessing growth financing for the first time.


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Headquarters

Nairobi, Kenya

Employees

1,001-5,000

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