Daniel Creese

Process Improvement Engineer II at Waste Management

Daniel Creese is a Process Improvement Engineer II at Waste Management since August 2021, where notable accomplishments include enhancing the compactor exchange process and streamlining Site Survey responsibilities. Previously, as a Business Process Transformation Specialist at Pegasystems, Daniel successfully resolved billing issues and improved onboarding processes. Daniel's extensive background at Allstate includes roles such as Continuous Improvement Senior Consultant and Continuous Improvement Consultant, where innovative process initiatives and CI best practices were implemented to enhance operational efficiency and culture. Additionally, Daniel participated in Allstate's Leadership Development Program and held various earlier positions in market intelligence and customer experience analysis. Daniel holds a Bachelor’s Degree in Business Studies from Drake University, complemented by roles in operational services and administrative support during academic tenure.

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Waste Management

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WM is North America's leading provider of integrated environmental solutions. They partner with customers and communities to manage and reduce waste from collection to disposal while recovering valuable resources and creating clean, renewable energy.


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