Water Utilities Corporation
Boitshwarelo Ramphaleng has accumulated extensive experience in customer service and billing management across various roles in the utility and construction sectors. Currently serving as a Billing Agent at Water Utilities Corporation since April 2021, Boitshwarelo previously held positions such as Senior Credit Control Officer and Customer Care Officer within the same organization. Previous experience includes working as a Customer Service Officer at both Torabora Construction Company and Botswana Power Corporation, where responsibilities ranged from addressing customer inquiries to processing payments and managing account information. Boitshwarelo's educational background includes a Diploma in Accounting and Business Studies from the University of Botswana and an Honours Diploma in IT and Business Skills from Botho College.
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Water Utilities Corporation
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The Water Utilities Corporation (WUC) is a parastatal organisation, wholly owned by the Botswana Government. It was established in 1970 by an Act of Parliament (Laws of Botswana Cap 74:02) with a manadate to manage a single project for the supply and distribution of water in what wasthen called the Shashe Development Area. This involved planning, constructing, operating, treating, maintaining and distributing water resources in the country's urban centres and other areas mandated by the Botswana Government, as well as the supply of bulk water to the Department of Water Affairs and the various Local Authorities for distribution to villages and other smaller settlements in the country.